Frequently Asked Questions

Here you will find answers to the most frequently asked questions.
 Of course, we remain at your disposal if you cannot find the necessary information, by simply clicking here.

Where can I pick up my vehicle ? 

What are the rental conditions ? 

Is there a minimum / maximum age to rent a vehicle ?

Is there a minimum number of days of rental ?

How to book ?

What documents do I need to make a reservation ?

What payment methods do you accept ?

What options do you offer ?

Do you offer long term rental discount ?

Is the insurance included ?

Is there a deposit ?

What is the Smart Cover (CDW) ?

What is the Smart Cover plus (SCDW + TP) ?

Can I change/cancel my booking ?

What to do in the event of an accident or theft ?